Legal

Terms & Conditions

Please read these terms carefully before making a reservation or starting a rental.

Rental & tour conditions

  • You are riding a bicycle at your own risk.
  • bike.com.hr | Croatia and Bicikli Zoric j.d.o.o. are not responsible for any damage or injury sustained by you, or damage caused to the bicycle and/or cycling equipment.
  • Any damage (from a fall or crash) to the bicycle and/or cycling equipment will be charged at the end of the rental period.
  • Any lost bicycle and/or cycling equipment will be charged at the end of rental time or in the final calculation.
  • If a reservation is cancelled after payment, € 30 will be withheld to cover the time spent arranging the agreement.
  • If you cancel 21 or more days before the rental start, the reservation amount minus the withheld € 30 will be refunded to your PayPal account.
  • If you cancel fewer than 21 days before the rental start, the full reservation amount will be withheld.
  • If the actual rental period is shorter than the reserved period, 30% of the average daily price will be charged for each unused reserved day.
  • All rented equipment will be checked and fully operational before handover.

Reservation amount

  • The reservation amount equals 30% of the total rental price.
  • It does not include the security deposit for equipment.
  • By paying the reservation amount, you are accepting all these Terms and Conditions of the rental service provided by bike.com.hr | Croatia & Bicikli Zoric j.d.o.o.

Security deposit

  • A security deposit is obligatory for all rentals.
  • Deposit amounts per bicycle class:
    • Child class: € 100
    • Standard class: € 200
    • Elite class: € 300
    • Supreme class: € 500
    • Or a valid passport document
  • Garmin Edge 1030 GPS: € 400
  • Ortlieb waterproof panniers (pair): € 100
  • Ortlieb handlebar bag: € 100
  • Brooks leather saddle: € 100
  • Deposit can be paid in cash at the time of rental, or via PayPal / bank transfer.
  • Deposits paid via PayPal or bank transfer are returned within 24 hours of receiving the bicycle/equipment back and verifying its condition.
  • The deposit is returned in full in the case of rental cancellation.